RETURNS

THE FOLLOWING ITEMS ARE FINAL SALE + NOT ELIGIBLE FOR RETURN OR EXCHANGE:

*Books + Magazines, Fragrance + Apothecary items, Pantry items, Vintage + Found items, Swimwear + Lingerie

*Any merchandise which has been altered in any way (i.e. ring sizing, pants hemming, etc.)

*Any merchandise purchased at a discount including sale items or items purchase with a discount code

*Gift Cards

*All purchases made using ShopPay Installments

*All international orders are FINAL SALE

ONLINE RETURN POLICY

We accept returns of eligible items in online orders initiated within 7 days of order delivery date for a refund. Proof of purchase must be provided.

Please reach out to customerservice@reliquarysf.com to initiate a return. Review our FINAL SALE list above to confirm your items are eligible.

All merchandise must be in original, un-worn condition with the original tags and packaging attached. When returning shoes, the return must include the original unused shoe box.

Items must be shipped to the shop within 5 days of the return authorization. Customers are responsible for return shipping costs. For items that qualified for free shipping, the original cost of shipping will also be deducted from the refund.

Reliquary does not assume responsibility for reimbursement or compensation of returned packages lost in transit. Refunds are credited to the original form of payment. Items sent to us without prior approval or communication will not be accepted and be sent back at the customers expense.  

IN STORE RETURN POLICY 

We accept returns for eligible items brought back to the shop within 7 days of purchase date for a store credit or exchange only. We do not offer refunds for in store purchases. Eligible merchandise must be in original, un-worn condition with the original tags attached. Review our FINAL SALE list above to confirm your items are eligible.