POLICIES
HOLIDAY RETURN POLICY
Purchases made between November 24th and December 24th are eligible for exchange or store credit through January 7th. *Some exclusions apply. All eligible items must be unworn and unused with original tags still attached. Proof of purchase is required.
*Sale items + items purchased using a discount code, vintage, apothecary items and food are FINAL SALE and are not eligible for return or exchange.
COVID-19
We are open for business at our 544 Hayes Street Shop 12:00pm - 6:00pm 7-Days a week!
To ensure the comfort and safety of our community:
- Masks are required at all times in shop, including dressing rooms
- Please maintain a safe social distance of at least 6 feet
- We are limiting our capacity to 4 customers in store at any time
SALE
All sale items, meaning items marked down or items included in a promotional sale, are considered final sale and are not eligible for return or exchange
PRICE ADJUSTMENTS
Reliquary does not offer price adjustments of any kind
PROMO CODES
All items purchased using a promotional code, are considered final sale and are not eligible for return or exchange
GIFT CARDS
Gift cards may be used in-store and on-line and never expire!
SHIPPING
Please see our SHIPPING page for more details
RETURNS
Please see our RETURNS page for more details
TAX
Sales tax is charged on orders shipped within California at the local tax rate.
VINTAGE
All vintage items are sold in AS IS condition and are FINAL SALE.
JEWELRY SIZING
All rings that are eligible for resizing can be sized up or down one full size.
Ring sizing is available for a fee of $50. This fee will be charged separately after your initial purchase but before shipping the item to you. Sizing can take up to 15 business days.
If you have questions about determining your ring size please call us at (415) 431-4000 or email us at web@reliquarysf.com. All resized jewelry is final sale.
PRIVACY
We respect your right to privacy. Reliquary will not sell or share your name or personal information.
TERMS AND CONDITIONS
Reliquary reserves the right, at any time, to modify, alter or update these Terms of Use.
All content on this site including, but not limited to: Information content, graphic images, and program code such as HTML and Javascript are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Reliquary Inc. and may not be reproduced in any manner without the express written consent of Reliquary Inc.
Images from Reliquarysf.com may be used on blogs if credit for the origin of images is acknowledged. Please credit styling and imagery to reliquarysf.com.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Reliquary reserves the right to refuse the sale and may offer the item again with the correct information.
Reliquary does not guarantee the availability of any item listed on reliquarysf.com. If the item selected for purchase is not available Reliquary will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason as we see fit. Please further note that Reliquary shall have the right to refuse or cancel any order whether or not your credit card has been charged. If your credit card has already been charged and your order is cancelled, Reliquary will issue a credit to your credit card account in the amount of the purchase.